How to Fix YouTube Videos Not Playing or Showing a Black Screen
Are your YouTube videos not playing or showing a black screen? A myriad of different reasons can cause this issue. From networking problems, flash updates, and outdated browsers can all be responsible for YouTube not working properly.
YouTube is one of the most popular streaming sites on the internet – just looking at their statistics is mind-blowing. They cater to over 1.3 billion users per month and upload an additional three hundred hours of content every hour of every day.
Starting from 2016, they now also offer a premium service and produce their own original content.
Where to Start if Youtube Won’t Play Videos?
YouTube is an online content delivery application and the best place to start troubleshooting issues is to check if their service is down. To do this, type “Youtube Down” into a google search and check the results.
If there are no reports of YouTube’s services being down, you have to investigate if the problem is originating from your PC or software.
Here are some of the things you can check if you are facing this problem.
Clear Your Browser Cache and Delete Cookies
A cache is a bunch of files that the local computer downloads and saves in order to increase the loading time of a website. YouTube will push changes to the cache files to the local PC, but this process can sometimes fail.
A way to make sure you have the latest cache from YouTube is by clearing the cache in your browser.
Depending on your browser, you can clear the cache by going to settings or preferences and selecting ‘clear browsing history’.
Here are some quick guides on how to delete cookies depending on the type of browser you are using:
Another method – from the Windows OS Interface – is to hit the Windows key and type “Internet Options”. On the General Tab, choose “Delete” under the Browsing History section.
Restart your browser, go to YouTube, and try to play a video in again. If it is still not working, try one of the additional steps below.
Fix Flash and HTML5 Browser Issues
In the past, YouTube used Flash – an Adboe technology – to play videos in your Web Browser. Since the release of HTML5 however, this is no longer required. Some older browsers still use Flash and this can cause unexpected errors to appear – but if you’re on a computer or operating system past Windows XP, this shouldn’t be an issue.
These errors are most common after installing a Flash update. Regardless, it is better to update your browser to HTML5 than to search for or revert to the correct Flash version.
Examples of HTML5 compliant browsers are Chrome, Firefox, or Safari. Ensure you have the latest version installed and then retry playing the video. If you are using Internet Explorer, check that you have version 9 or later, as older versions will not support HTML5.
Disable Your Ad-Blocker
Ad-Blockers can also cause playback issues. If YouTube won’t play videos or shows a black screen, try disabling your ad-blocker and then refresh the page. YouTube makes its money from ad revenue, so using an ad-blocker could get you… blocked.
Outdated VGA or Video Drivers
In some rare cases, an outdated VGA driver may also cause playback issues on YouTube and other video playback sites. If YouTube has never worked or you installed a new VGA Driver recently, you should check that you have the correct VGA Driver installed.
Driver Support is an application that creates an inventory of all your PC’s hardware and then installs the correct OEM Drivers. Windows does not always keep track of every driver update released by computer hardware manufacturers. Therefore, Driver Support will ensure you have only the correct drivers and their versions installed.
To ensure you never have to check under your PC’s hood for driver issues again, Download Driver Support today.