How It Works 2018-09-27T21:39:30+00:00

Welcome To Driver Support

Our Mission is to empower consumers with a cost effective solution to their ongoing technical computer related needs via industry leading tools and services.

Currently based in Austin TX; DRIVERSUPPORT (PC Drivers Headquarters) for over 22 ½ years has continued to provide a premium technical support service to convenience-seeking consumers. The company uses a software-first approach, leveraging automation experience to fix the most common issues consumers face. Human technical assistance is also included for cases where the consumer’s needs are not satisfied by our software automations.

While drivers can be obtained for free from their respective hardware manufacturers, convenience-seeking customers are generally uncomfortable with the process of finding, selecting, and installing such software without the assistance of automation or human guidance. It is worthy to note that DriverSupport software automations related to matching detected hardware to the correct driver is unmatched in the industry. While there are many competitors in the driver update and monitoring space, DriverSupport is the only service on the market that matches the driver based on the specific make and model machine of the consumer; all other competitors only match on date/version of drivers which do not provide the optimal driver recommended by the manufacturer of the PC.

Software and Services

Our software correctly identifies your PC’s manufacturer, model number and important information like physical memory, computer processor model, motherboard model and even your BIOS information.
We provide you with an accurate list of new driver updates that can be downloaded free from the PC or device manufacturer website.
Our free Driver Monitoring Service provides you with future PC and device driver updates as they become available from the manufacturer website.
Quickly identity and assess, online, driver updates that are available specifically for your PC’s manufacturer and model.
Our API framework allows developers to integrate their web sites, software, and testing equipment with Driver Support. Developers can strengthen their own software by integrating directly with the Driver Support database using our SDK.

We coordinate with all types of development, from small teams to enterprise-level, standards-based projects.

Have an issue concerning your device drivers that requires further research? Contact our expert support staff via email anytime for in-depth problem solving and resolution.
Archive your PC’s driver download information and backup with the click of a button. Log in from other PCs and backup driver and software information from that machine. Access all the information in our easy to use Account page. Driver Support empowers you with information about all updates and changes made to your system’s device drivers.
Active Optimization

What We Do:

  • Optimize CPU Usage
  • Prioritize Network Throughput
  • Improve System Memory Management
  • Reduce I/O Device Latency

What We Are NOT:

  • A Registry Cleaner
  • A Disk Defragmenter
  • A Hard Drive Cleaner

Windows Performance

Active Optimization uses patented technology (US Patent #8438378) to tune your Windows PC. It evaluates the workload, environment, and opportunities then adjusts your Windows OS to yield optimal performance and reliability.

Based on a mathematical formula by Joseph-Louis Lagrange; Active Optimization takes on the hard work of keeping your Windows OS tuned and running smooth by doing some of the following things.

Example Optimizations:

  • Windows Cache Adjustment
  • Disk I/O Latency Monitoring
  • NTFS Memory Buffer
  • CPU Execution Priority
  • System Paging & Critical Thread Management
  • And More!

Internet Performance

When it comes to maximizing your internet performance you don’t need to look any further than Active Optimization.

Active Optimization’s patented technology, based upon the mathematical formula by Joseph-Louis Lagrange; analyzes your connection to find specific internet related adjustments that can deliver the most speed from your current internet connection.

It even optimizes when you change wifi networks!

Example Optimizations:

  • Data Retransmission Adjustments
  • Packet Loss Calculation and Reduction
  • Nagle Algorithm – TCPIP Delay
  • Network and TCPIP Buffer Options
  • Windows TCP Settings
  • And More!

Startup Performance

Whether you only have a few applications you use regularly or a lot, Active Optimization’s patented technology can help make sure your Windows startup time and application launch times are as fast as possible.

By analyzing your existing startup processes and applications the software can determine the Windows startup sequence and settings needed to help startup your computer faster and launch those apps as quickly as possible.

Example Optimizations:

  • Thread Delay Settings
  • CIFS Buffer Sizes
  • Memory Usage and File System Access
  • Windows Fetch Settings
  • And More!