How To Fix Windows “Blue Screen of Death”
It’s a scary moment for all Windows 10 users when you are sending an email, surfing the web, playing a game, or you are video chatting with a loved one and suddenly your computer locks up, makes a stuttering noise and your screen shows this:
Uh oh! How do I fix this?! Don’t worry, we are here to help you out.
You have just encountered what many refer to as the “Blue Screen of Death” or “BSOD”. There are many BSOD errors you can receive while using Windows 10. If you receive a Blue Screen of Death error like one pictured above, we might be able to assist you in fixing it and getting your Windows 10 computer up and running again in no time!
In this article, we will be outlining several methods (listed below) that should fix your “Your PC ran into a problem and needs to restart” BSOD error. First, we recommend attempting to identify what caused the error in the first place (ie a new Windows 10 update, driver update, or a newly installed piece of hardware), which will make it easier to choose what solution is best for you.
Solution #1: Remove Any External Device
If you have a USB flash drive or thumb drive, or a USB external hard drive connected to your PC this could be the culprit. Disconnect these devices before turning your computer back on. Check your computer to make sure it is now running properly. If you continue to get a Blue Screen of Death error, then move on to the next solution.
Solution #2: Remove Any Newly Installed Hardware or Software
Did you recently install new software on your computer, or install a new piece of hardware (such as a new graphics card, hard drive or new stick RAM? If so, try uninstalling the suspected new software or carefully remove the new hardware. Don’t risk breaking the new hardware.
Solution #3 Check for any Microsoft Windows Updates
Our next step is to make sure that your Windows 10 operating system is up to date. If your operating system is outdated, it could cause some conflict with the software and devices in, or connected to, your PC, which in turn could cause the blue screen error mentioned above. Follow the steps outlined below to manually check for Windows Updates.
Step 1: Open the Start Menu, then click the gear-shaped Settings icon.
Step 2: Once the Windows Settings window pops up, locate the Update & Security option and click it.
Step 3: Once you have opened the Windows Update window, you will want to see if there are updates available. Click “Check for updates”. If any updates are available, Windows will begin to download them. Once the updates have been downloaded, restart your computer. If no updates were available and your computer continues to get the “Blue Screen of Death” error, please move on to our next solution.
Solution #4 Perform a System Restore
System Restore is a free recovery tool built-in to Microsoft Windows 10 that can be used to reverse certain kinds of changes made to your computer. It is helpful in undoing such problems as recently installed programs, recent driver updates and the like all while keeping your important documents and photos safe. Really, just think of it as a big “Undo” button.
We have covered how to do a System Restore before which you can find using the link below:
How To: Creating a Windows 10 System Restore
If you are still getting a BSOD error we recommend trying our last solution which will provide a dedicated support technician after registration.
Solution: Download and Install Driver Support with Active Optimization (Recommended)
If the above methods don’t work for you; or if you don’t have the patience, time, or computer skills, to update/fix manually it is possible to do it automatically with DriverSupport. When you subscribe to the full service, you get access to full support for any issue on your PC with a dedicated PC support technician.
Automatically update Windows Drivers and Optimize your PC (Recommended)
DriverSupport will scan your computer to detect any problem drivers on your computer. You don’t need to know what operating system your computer is running. It is possible to update the Drivers automatically with the Premium version of Driver Support.
1. Download and Install Driver Support
2. Let the software run the free scan for you to detect all your driver problems and any other optimization opportunities
3. Click the “FIX IT” button and register DriverSupport to get started updating your drivers for printing devices on your computer
4. Once Registered and in Premium mode the software will walk you through the entire process, plus with your registration, you will receive unlimited tech support with our Driver Support Signature Service! Just call us toll-free after registration.