AMD RX 580 Drops Signal to Monitor
The latest version of the AMD RX range of graphics card is a cost-effective alternative that delivers great performance without an exorbitant price tag.
It includes many additional features, supports Virtual Reality (VR) technology, and delivers faster frame rates at 1440p resolution.
With its HDMI output capability, it’s perfect for gaming setups where a high-definition monitor provides a crisp gaming experience for users.
However, if you’re experiencing problems where the AMD RX 580 drops signal to a monitor, it can easily frustrate even the most patient of consumers.
This guide will help you troubleshoot the different causes that may be responsible for these intermittent signal drops.
Radeon’s range of Graphic Processing Units (GPUs) make use of the Radeon Adrenalin application to manage all drivers.
As the software automatically detects what hardware device is connected, it will select the best driver for your PC and install it or update when necessary.
However, if you’re facing intermittent signal interrupt issues to your Radeon RX 580, you’ll first have to do some physical checks before resorting to updating the software.
Performing Physical Checks
- If you’re using a USB- or HDMI-powered monitor, you may experience issues with your Radeon RX 580 output signal.
- For better results, try using a monitor with a dedicated power supply. The issue arises due to the monitor requiring 500 watts of input power to maintain the graphic interface with your PC.
- If you’re still experiencing the issue with a monitor that uses a dedicated power supply, it could point to an issue with the HDMI cable. Try swapping the HDMI cable with another one and see if the problem persists. HDMI cables are reliable, but they do deteriorate over time. If you’re using an older cable, a new one may solve your issue.
Performing Software Checks
If you’ve tested on a monitor that uses a dedicated power supply and still experience intermittent drops with a new HDMI cable, you’ll need to continue with troubleshooting the software and device settings.
Updating Radeon Software
If you’ve used the Radeon Adrenalin application for some time, you may need to ensure you are using the latest version.
Luckily, Radeon can help you do this from within the installed software.
First, you can visit this page to find the latest version.
- On the Radeon Downloads page, you should select your Windows Operating System (OS) and then select the Download option.
- After downloading the latest Radeon Adrenalin software, locate the installer file on your PC. If you’re using the Chrome browser, you can click on the Up arrow at the bottom of the browser and select “Show in folder” to locate the file.
- Clicking on “Show in folder” will open your Windows File Explorer and you can now double-click to start the installation.
- If you want, you can change the installation folder for the software by clicking on the Browse button. To accept the default installation folder, click Install to start the installation process.
- The application will unpack the contents of the installer and you can track the progress from the progress bar. Wait for this process to complete before proceeding.
- On the next window, you’ll need to accept the End User License Agreement (EULA). Note there are two options available at the bottom of the dialogue. You should only select the “Accept and Express Install” option if you’ve not previously used the Radeon Adrenalin software. If you’ve already installed the driver and settings utility previously, select the “Accept and Custom Install” option.
- If this is the first time you’re installing the Radeon Adrenalin application, the software will connect to the Radeon website and check if you need any updated drivers.
- However, if you’ve previously installed the software, it will search your PC and locate which version of Radeon Adrenalin you’re currently using.
- After Radeon Adrenalin scans your PC, it will indicate the version you’re currently using and any updated version you should use instead.
- You should first uninstall any previous versions of the Radeon Adrenalin software.
- Once you click on “Uninstall Current Version,” you’ll see another set of options that include Express Uninstall, Custom Uninstall, and Search for Legacy Drivers.
- Express Uninstall – Removes all previously installed Radeon Adrenalin components automatically.
- Custom Uninstall – Allows you to select which components from Radeon Adrenalin to uninstall.
- Search for Legacy Drivers – Takes you to the AMD Radeon support website where you can search for older drivers if required.
- You should only choose the “Custom Uninstall” or “Search for Legacy Drivers” option if you’re an advanced user. To ensure you’re using the latest version and any previously installed components are not the cause of your problem, select Express Uninstall.
- After the uninstall process completes, you will not automatically return to the Install option. Wait for the uninstaller to finish before restarting the installer by again double-clicking on the previously downloaded file.
- Once you restart the installer, the software will no longer detect any previous versions of Radeon Adrenalin. You can now proceed with installing the latest version.
- If you select the Install option, the software will take you to the next page where you can click on “Install” to continue.
- You now have to wait for the installation to finish before proceeding. If you’re using an eligible system, you’ll receive a prompt to install Radeon ReLive at the end of the installation.
- You can choose to skip this step and finalize the installation by clicking on the Skip option.
Note that Radeon ReLive allows you to record and live stream your gaming sessions. Although AMD states that this uses minimal resources from your system during streaming, you may want to skip the installation of this feature if you’re experiencing the “AMD RX 580 Drops Signal to Monitor” problem on your PC.
- Once the installation process completes, you’ll receive a prompt to restart your PC or close the application. At this point, restart your PC for the latest changes to take effect. If you choose to close the software, remember to restart the PC before trying to play the game that originally gave you the issues.
After the PC restarts, you should retry using the monitor and verify the results. If you’re still facing the same issue, you can try some additional steps to resolve the problem with intermittent signal drops.
Additional Troubleshooting Steps
- Ensure you’re not overclocking the GPU. As these processing units consume more power when you set it to an overclocked setting, it may be the cause of your problem. To change the settings, you need to use AMD’s Global WattMan utility.
- Change the settings by clicking the Right Hand Mouse Button (RHMB) to access the AMD Radeon Settings anywhere on the PC’s Desktop.
- Select Gaming from the options once the application loads.
- Choose Global Settings and then click on Global WattMan.
- You’ll have to acknowledge the warning from Radeon before accessing the WattMan utility.
- On the next page, choose the Reset option if you’ve previously changed any of the clock or fan speeds.
- Once you’ve reset the power, clock, and fan settings to the default values you should retry the playing the game where you experienced the initial issue.
Driver Support Can Manage your PC Drivers
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Driver Support will create an inventory of all your PC’s hardware, and once you register the software, it will download and install all the latest drivers for you.
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