Why was I charged?

Are you seeing a credit card or PayPal charge that you don’t recognize?

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Ask a Billing Related Question

Learn more about DriverSupport billing, features, and serivces.

Billing Customer Assistance

Manage your billing online.

You can easily manage your account via the online portal 24/7.

Customer Account Login

What is Driver Support?

Driver Support is an ongoing service software that runs one or more of your Windows home PCs updating device drivers, optimizing your apps, and protecting your online safety. Driver Support charges a fee for this service.

Why was I charged?

You or someone in your household purchased Driver Support with you credit card. Driver Support is an ongoing service for your home PC devices for which we charge a fee.

I don't remember signing up for this.

It is possible that someone else in your home signed up for the service or maybe you purchased the service a while ago and forgot about it. Please chat with our customer service or product support team for more details.

I want to cancel my service.

You can easily cancel your service at anytime by logging into your online account portal here.

Alternately, you can chat with one of our live customer service or product support team by clicking the chat bubble at bottom of this page.

Want to learn more about Driver Support?

Visit the How It Works page to see details on Driver Support and what is can do for you each and every day.  Plus we have lots of great videos you can watch to help get you reacquainted with the Driver Support services.