Driver Support/ knowledgebase/ Is Your Brother HL-L2320D Laser Printer Not Printing via USB?

Is Your Brother HL-L2320D Laser Printer Not Printing via USB?

If your Brother HL-L2320D Laser Printer cannot print from your computer via USB, it could be a sign of any number of problems.

Having an issue with technology can be really frustrating, especially when you need something done quickly.

With this guide, you can hopefully resolve your Brother HL-L2320D Laser Printer not printing problem as fast as possible.

Is your Brother HL-L2320D Laser Printer not printing via USB

This guide will cover some troubleshooting that you can do for yourself with examples from an HP laptop using Windows 10.

Keep in mind that if you have another system or device, the solutions might be slightly different but the general steps will be the same.

Why Your Brother HL-L2320D Not Printing

There are multiple reasons why your Brother HL-L2320D won’t print. The problem could be as simple as cycling the power or even having to reinstall the printer.

In fact, there are four main troubleshooting responses that you can complete without outside help or paying any money.

In this guide, you’ll be asked to complete each step from most likely to least likely reason your Brother HL-L2320D won’t print.

If the four solutions below don’t work for you, there are a few extra options listed to help you out. The problem will be resolved before you know it.

1. Check the Connection Between Devices

If your printer and computer aren’t communicating, despite having the USB hooked in, nothing’s going to print.

To make sure there’s a connection between the devices, first make sure that the Tape Creator is on.

Then make sure that both ends of the USB cable are inserted correctly and securely. This means the end that inserts into the computer and the end that inserts into your Brother HL-L2320D printer.

If you suspect the problem is a connection issue, there are more things you can try. Disconnect and reconnect the USB at both ends to see if that works.

If not, try using another USB port or use another USB cable that’s no longer than six feet or two meters. If you’re using a USB hub, remove it and connect the printer directly to the computer.

If none of these resolutions work, the issue probably isn’t with your connection and you should proceed to the next step.

2. Check Printer Driver Settings

The first thing to do in this step is to open your Printer Settings. Depending on your system and device, this process may be slightly different but still generally follows the same steps of these examples, which are done with Windows 10.

There are multiple ways to find the settings window in Windows 10.

Check Printer Driver Settings

You can use the search function in the bottom toolbar or Start Menu to quickly go directly to the printer folder.

quickly go directly to the printer folder

If the search function isn’t available, you can click on the Windows Icon on the left-hand side of the toolbar to go to the Start Menu. The Windows Settings icon is the gear icon on the left-hand pane.

Windows Settings

Once you’re in the Windows Settings, click on Devices. If you’re using a different system, you should be able to find a selection for external devices in your settings menu.

click on Devices

Once you’re in the Devices settings window, go to the Printers & Scanners tab on the left-hand pane. Now you’ve found your Printer Settings.

go to the Printers & Scanners tab

Under the Printers & Scanners section, you should find a list of all printers and scanners connected to your device.

Your Brother HL-L2320D printer should appear if the connection worked correctly.

Brother HL-L2320D printer should appear connected

In this section, you need to make sure your Brother HL-L2320D printer is set to Ready. Notice how the HP Desktop 1000 J110 series printer in the example above is set to Offline.

Your Brother HL-L2320D printer should read Ready in the place of that text once the printer is on.

If it reads as anything other than Ready, you need to reinstall the printer driver, which will be covered in Step 4.

However, if you have multiple instances from your Brother printer appearing in this list, perhaps one listed as a copy, then you simply select and print to a version that’s already Ready.

print to a version that's already Ready

If your printer is set to Ready, you need to see if there are any documents in the queue. Click on the printer in question and press the Open Queue button.

Open Queue

A new window will open that will list any documents waiting to print. The example above lists no documents in the queue.

If you do have documents waiting and the printer isn’t working, it’s possible that they’ve managed to get stuck.

Cancel All Documents

Select Printer on the toolbar to open the Printer Menu. Select Cancel All Documents to free up the queue.

If you were trying to print something urgently, delete everything in the queue and try to print it again.

If these solutions don’t help, then the problem isn’t with your Printer Settings and you should proceed to the next step.

3. Restart Your Devices

Turning things off and on again may sound like too obvious of an answer, leading many to not even try it.

In this case, it’s possible that your computer’s operating system is having problems accepting the new printer and has lead to instability.

If nothing else, this option doesn’t hurt to try.

Before you restart your computer, save everything you were working on and make sure all windows and applications are closed before turning your Brother HL-L2320D printer off.

To restart the computer safely, go to your Start Menu.

restart the computer safely, go to your Start Menu

In the start menu, click on the On/Off Icon.

click on Restart

In the menu, click on Restart to restart the computer. Wait while the computer does everything it needs to do and don’t force anything along.

After the computer has restarted and is running again, turn your printer back on. If the problem continues to persist, proceed to the last step.

4. Reinstall Printer Driver

If none of the above options worked correctly, then the problem may be that your Brother HL-L2320D printer driver isn’t installed correctly.

The first thing you should do is turn off your printer completely. To uninstall and reinstall the driver can be a bit of a hassle though, especially if you’re not sure where to look.

With Driver Support, you can automatically see all of the devices connected to your device and the drivers that come with them.

The free program can uninstall and reinstall drivers for you while also automatically keeping up to date with software.

Back to Printing Again

If your Brother HL-L2320D printer won’t print even now, there may be another underlying cause with your hardware.

The problem would be with the printer or your device. To narrow the situation down to likely causes, try printing from a different device or using another printer to see if either of those solutions work.

With any luck, though, your printer is working right again. To prevent this problem from recurring, it’s recommended you keep Driver Support on your devices to ensure everything remains up to date. The service is free with the option for a paid registration and is no hassle to keep working.

Otherwise, always make sure your new devices are compatible with your operating system and that the connections between a USB cable are always attached securely.

No matter what device or operating system you’re working with, this guide should be able to help you get the general idea of what needs to be done, even on Mac computers.

Still, to help ensure that nothing else randomly stops working after an update push, Driver Support can be a big help in keeping everything in perfect order.

Give DriverSupport | ONE a try today! now and get a complete inventory of all the devices and drivers connected to your computer. If you register with their service, Driver Support will make sure your devices are always updated. You’ll never have to find each driver manually again with Driver Support.