Driver Support/ knowledgebase/ Call of Duty Black Ops 4 Crashes [Fixed]

Call of Duty Black Ops 4 Crashes [Fixed]

If you’re experiencing multiple crashes, various disconnects, or stability problems in Call of Duty: Black Ops 4 for PC, follow these steps to see if they resolve your issues.

1. Scan Call of Duty Game Files

Open the Blizzard client and select Call of Duty: Black Ops 4. Click Options, and then Scan and Repair.

Scan Call of Duty Game Files

This process can take 5-30 minutes, as the game is 60GB large. This will look through all your game files and make sure they’re all valid and that none are corrupted, which may cause crashing. When it’s complete, you’ll get a notification that the game is now playable. Try again and see if your crashes continue.

2. Update Your PC Drivers

When you first launch Call of Duty: Black Ops 4, it will ask you to make sure that you have all the most updated graphics drivers for your machine.

While the game may operate fine without them, the new drivers are designed to be able to handle the game and accept commands from the game that make your FPS higher and reduce visual tearing, discolorations, or non-standard object sizes.

If you’re experiencing driver problems, it may not warn you – the game could crash. If you’re like 99% of gamers, you won’t check the error logs to find out that your audio driver is outdated and couldn’t handle a certain sound – you’ll just Google it and arrive at this guide!

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Driver Support will review what your computer’s outdated drivers are and update drivers automatically for you, that way, when Black Ops 5 comes out, you won’t have these crashes then, either.

You can also review all of the components in your computer and go to those OEM’s websites to get each driver manually.

Commonly, you’ll want to check your audio card, chipset, wifi card, graphics card, and possibly your headset, keyboard, or mouse manufacturer.

If you have gaming hardware, you may need to update separate drivers for their newest optimizations or for advanced configurations, like keybinds or variable mouse sensitivity.

3. Lower Your Graphics Settings

Call of Duty: Black Ops 4 is a graphic-intensive game. While the game may operate on minimum settings, certain elements of the game (like high-explosion scenes, or piloting a vehicle) may cause your computer’s graphics or processor to be unable to handle the game, thus crashing the client. The minimum system requirements are:

  • Windows 7 64-bit or later
  • Intel Core i3-4340 / AMD FX-6300
  • 8GB GPU: Nvidia GeForce GTX 660 2 GB / GTX 1050 2GB or AMD Radeon HD 7850
  • 60 GB of Hard Drive space
  • Direct X Version 11.0 compatible video card or equivalent
  • Broadband Internet connection
  • DirectX Compatible Sound Card

But to run the game optimally, you’ll want something much more powerful.

If you’re trying to play Black Ops 4 on a system that isn’t powerful enough to handle it, you’ll want to lower all your graphics settings.

You can do so by accessing Settings -> Graphics and lowering them as needed.

Model Quality, Object View Distance, and Anti-Aliasing are the usual suspects for bad FPS performance or crashing, so try lowering those first.

graphics setting

Playing Blackout Mode is also more intensive on your computer, because there is so much more happening with 100 people in a game than there is when only 8-12 people are in a game.

If Blackout Mode is too laggy even on the lowest settings, it might be time for a PC upgrade – or you can stick with Zombies and Multiplayer.

4. Disable Overlays

If you’re using a program like Discord that has an overlay, you’ll want to disable it as it may be causing the graphic error. If the crashes stop after you’ve disabled overlays, you can rule them as the trouble-maker.

If you’re still experiencing constant crashes after all of these solutions, it might be time to talk to your computer manufacturer, Activision, or a tech support specialist. P.S., you get 24/7 tech support with a premium license to Driver Support.