Clear out stalled print jobs on you HP Printer
This is a bit more technical but not too advanced that you can’t give it a try. Many times during the life of a HP printer, jobs that you send to it for printing can become stuck in the print queue. If the job in question stays in the print queue it can stop all other printing from occurring normally on your HP printer. In this case clearing the print queue of all jobs might help get the newer print requests to go through just fine. Lets begin!
1. Go to your Windows Control Panel and select “Devices and Printers”
Your control panel can be reached by typing “Control Panel” in the search bar on Windows 10 or in older versions of windows press Window logo key and “R” key on your keyboard at the same time to open Run dialog. In this dialog, type “control” and hit Enter. This will open Control Panel in most Windows operating systems.
2. Find your HP Printer in the list of printing devices, make sure its the one your are having issues with. Right click on that printer and select “See what’s printing” from the drop down list.
3. When the new page opens click the “Printer” menu item in the top right and select “Open as Administrator” in the drop down menu
4. Open the “Printer” menu item in the top right AGAIN and select “Cancel All Documents”. At this time a confirmation dialog window may open and you will need to confirm you want to clear all documents in the print queue by selecting “Yes”
Now try running a print again on that HP printer to see if that was the issue. If that didn’t work please try the next steps.