Solution #1: Remove Any External Device
If you have a USB flash drive or thumb drive, or a USB external hard drive connected to your PC this could be the culprit. Disconnect these devices before turning your computer back on. Check your computer to make sure it is now running properly. If you continue to get a Blue Screen of Death error, then move on to the next solution.
Solution #2: Remove Any Newly Installed Hardware or Software
Did you recently install new software on your computer, or install a new piece of hardware (such as new graphics card, hard drive or new stick RAM? If so, try uninstalling the suspected new software or carefully remove the new hardware. Don’t risk breaking the new hardware.
Solution #3 Check for any Microsoft Windows Updates
Our next step is make sure that your Windows 10 operating system is up to date. If your operating system is outdated, it could cause some conflict with the software and devices in, or connected to, your PC, which in turn could cause the blue screen error mentioned above. Follow the steps outlined below to manually check for Windows Updates.
Step 1: Open the Start Menu, then click the gear-shaped Settings icon.
Step 2: Once the Windows Settings window pops up, locate the Update & Security option and click it.
Step 3: Once you have opened the Windows Update window, you will want to see if there are updates available. Click “Check for updates”. If any updates are available, Windows will begin to download them. Once the updates have been downloaded, restart your computer. If no updates were available and your computer continues to get the “Blue Screen of Death” error, please move on to our next solution.
Solution #4 Perform a System Restore
System Restore is a free recovery tool built-in to Microsoft Windows 10 that can be used to reverse certain kinds of changes made to your computer. It is helpful in undoing such problems as recently installed programs, recent driver updates and the like all while keeping your important documents and photos safe. Really, just think of it as a big “Undo” button.
We have covered how to do a System Restore before which you can find using the link below:
How To: Creating a Windows 10 System Restore
If you are still getting a BSOD error we recommend trying our last solution which will provide a dedicated support technician after registration.